Applications

I own a small structural engineering consulting firm. We do a lot of CAD work and structural analysis. My CAD software is old (AutoCad 2000) but it’s working fine for us now (running Windows XP Pro 32 bit). We also use the RISA suite of structural analysis software and keep that up to date. I am also an amateur videographer, using the Adobe Creative Suite CS4 (includes After Effects, Photoshop, Illustrator, Premiere, Flash, etc.). I’d like to build a new PC, very similar to this. It’s a 64-bit system with an Intel i7 processor. I’m also looking at using a 64-bit Vista ...

I am a web site architect for the European Patent Office, which employs more than 7,000 people. As my day job and also in my spare time, I create and implement web sites and constantly run into issues with IE6, 7 and 8 which are simply not present in Firefox 3.x nor in Safari. Examples are css related (round corners), Image related (png handling), Dom related (Iframes not showing external sites, resize issues, no support to get the browser size). Can you advise me and other Web site developers out there if there will be a more agile release of IE ...

I own an entertainment company that employs numerous in-house employees as well as six outside field representatives that work from home. Our field representatives travel throughout the day meeting with clients and surveying spaces to have events.  During the course of the days the reps work on their laptops and update data in the Act database as well as take notes during meetings.  At the end of the day, I need this information to be transmitted back to our servers over a VPN so that it is accessible to the rest of the inside staff.  My problem is I do not know how ...

In our business we will be selling desktop software, and we expect to get thousands of new customers each month. When a customer buys the product they will automatically be eligible for one year of e-mail based support from purchase date. I am looking for a solution where I can support these customers through e-mail in an organized manner. Having thousands of new customers each month means that we need a structured way of supporting them. Therefore, we need some type of helpdesk system so that when we receive an e-mail to support@ourcompany.com, the e-mail goes into a system where it ...

We’re a small, 30-person commercial contracting company. Because of the nature of our business, everybody has a laptop that they take home with them. The problem is that these laptops are running either XP or Vista, with different software on each, and because the users use them at home they end up with viruses and spyware, and Windows patches are often out of date. How can we force users to always keep their systems patched, virus software installed & updated, and free of spyware without being too restrictive or causing a headache for our single IT guy? In addition, how ...