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CHALLENGE

IT Challenge: Social Networking Headaches?

Asked by Jenny - June 2, 2010

Social networking sites like Facebook and Twitter are useful to get your company message out. But how do you decide at what level to lock down the network?

Topics: Security , System Management

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  • Curt Franklin
    There are a couple of ways to approach this, and they're not really mutually exclusive. The first approach is from a "mechanical" perspective: Which communications services (from Facebook and Twitter to AIM and YouTube) do you limit or block from your network? Social networks are an easy target of this approach, but they're far from the only (or even the first) web sites or communications programs that are reasonable targets of restriction from a business perspective.

    The next approach is more useful from deciding on possible use restrictions from a business (rather than an IT security) perspective. Are there regulatory compliance considerations that logically limit the ways in which you want employees communicating with those outside the company, or do you have a broader corporate communications policy that easily enfolds Facebook and Twitter use?

    One of the questions I'm truly interested in is the compliance question: To what extent do regulatory compliance considerations drive your corporate communications policy? This inquiring mind wants to know...
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